vid65 Terms and Conditions

These terms and conditions form a legal agreement between vid65 and its users. vid65 operates a safe and entertaining online betting and casino platform for users in Bangladesh. The terms below apply to all services, games, promotions and transactions on this platform.

These terms and conditions are written in English and this is the only legally binding language version of the agreement. vid65 reserves the right to amend these terms at any time. Continued use of the platform after any changes constitutes acceptance of the new terms.

By accessing the vid65 platform or opening an account, you confirm that:

• You are at least 21 years of age.
• You have voluntarily read and accepted these terms and conditions.
• Online betting is legally permitted in your area of residence.
• You do not have a gambling problem and are not on any self-exclusion list.

A valid account must be created to use services on the vid65 platform. Each user may hold only one account. Creating multiple accounts or using another person's account is strictly prohibited.

2.1 Registration Information

At the time of registration you must provide accurate and up-to-date information, including:

• Full legal name (as shown on your national identity card).
• A valid mobile number and email address.
• Date of birth — for age verification purposes.

Providing false information may result in account cancellation and forfeiture of any deposited balance or winnings.

2.2 Account Security

It is your responsibility to keep your login credentials completely confidential. Do not share your password. If you suspect any unauthorised access to your account, notify the vid65 support team immediately. The account holder is fully responsible for all activity on the account.

vid65 strictly prohibits underage users. Only users aged 21 or above may open an account and use services on this platform.

vid65 may at any time request a copy of a national identity card, passport or driving licence for age verification. Withdrawals may be placed on hold until verification is complete. If it is established that a user is under 21, the account will be closed immediately and vid65's decision regarding the return of any balance is final.

vid65 supports the most widely used payment methods in Bangladesh. All financial transactions are secured through SSL encryption.

4.1 Deposit Rules

• Minimum deposit amount: ৳500 (per method).
• Supported methods: bKash, Nagad, Rocket and bank transfer.
• Deposits are generally credited to the account instantly.
• Deposits must come from your own payment method only — deposits from third-party accounts will not be accepted.

4.2 Withdrawal Rules

• Minimum withdrawal amount: ৳500.
• Withdrawal processing time: generally completed within 30 minutes to 3 hours.
• Withdrawals can only be made to the same method used for the original deposit.
• Withdrawals will not be approved until bonus wagering requirements have been met.
• Additional identity verification may be required for large withdrawal amounts.

vid65 regularly offers a variety of bonuses and promotional offers. Each offer has its own detailed terms which are stated on the offer page.

5.1 Welcome Bonus

• New members will receive a 100% bonus on their first deposit, up to a maximum of ৳5,000.
• The wagering requirement for this bonus is 10x (deposit + bonus) — meaning the total amount must be wagered 10 times before the bonus can be withdrawn.
• The welcome bonus applies once per account only.
• The wagering requirement must be met within 30 days of claiming the bonus, otherwise the bonus will be forfeited.

5.2 General Bonus Terms

• Any attempt to claim bonus benefits from multiple accounts will result in both accounts being cancelled.
• vid65 reserves the right to modify, suspend or cancel any bonus offer.
• If bonus system abuse is detected (bonus arbitrage, no-risk hedging), the bonus and any associated winnings may be forfeited.

All bet and game outcomes on vid65 are determined in a fair and transparent manner. vid65 uses technical measures to ensure fair play.

6.1 Bet Acceptance and Cancellation

• Once a bet is confirmed it cannot be cancelled, unless it was accepted unintentionally due to a technical error.
• Live betting after an event has started is only available on markets displayed on the platform.
• If a bet remains incomplete due to a technical issue (internet disconnection, server error), a decision will be made based on vid65's logs.

6.2 Payment of Winnings

• Winnings from successful bets are automatically credited to the account balance.
• vid65 reserves the right to reclaim any amount incorrectly displayed or credited due to a technical error.
• If fraud or collusion is detected, winnings will be forfeited.

The following activities are strictly prohibited on the vid65 platform and may result in account cancellation and legal action if detected:

• Creating or operating multiple accounts.
• Using a false identity or forged documents.
• Placing bets using bots, scripts or automation software.
• Attempting to hack the platform's software or exploit vulnerabilities.
• Money laundering or conducting illegal financial activities.
• Colluding with other users or match-fixing.
• Bonus arbitrage or system exploitation.
• Operating an account on behalf of a minor.

8.1 Suspension by vid65

vid65 may suspend or permanently close an account at any time without prior notice for any of the following reasons:

• Violation of these terms and conditions.
• Failure to complete identity verification or provision of false information.
• Suspicious financial activity or fraud.
• Abuse of the bonus policy.
• Attacks on the platform's technical systems.

8.2 Closure by the User

You may close your account at any time. Please withdraw any available balance before closing your account. If you apply for self-exclusion, access to the account will be restricted for a set period or permanently.

vid65 treats the protection of your personal information as its highest priority. Full details of how your information is collected, stored and used can be found on our Privacy Policy page.

• Your personal information is used only for service delivery, identity verification and compliance with legal obligations.
• vid65 does not sell or transfer your information to third parties except where required by law.
• All data is transmitted through SSL encryption.

vid65 believes that online betting is a form of entertainment, not a source of income. We actively support responsible gaming principles.

• Set deposit limits, bet limits or session limits for yourself.
• If you are experiencing betting-related problems, please read our Responsible Gaming page.
• You can use the self-exclusion feature to keep your account closed for a set period of time.
• If a family member is experiencing a gambling problem, please contact our support team.

For users aged 21 and above only — if you become aware that a minor is using this platform, please notify our support team.

vid65 is not responsible for losses caused by technical errors, server disruptions, failures of third-party services or problems with your internet connection.

vid65 takes reasonable technical precautions; however, if the outcome of a game becomes uncertain due to a technical reason, the relevant bet may be cancelled and the staked amount will be refunded.

Under no circumstances will vid65's liability to a user exceed the amount that user has deposited, whether for direct or indirect losses.

vid65 reserves the right to amend these terms and conditions at any time. Users will be notified by email or via a notice on the platform in the case of significant changes.

Amended terms take effect from the date of publication. Continued use of the platform after any changes constitutes acceptance of the new terms. If you do not agree to the new terms, please close your account and withdraw your available balance.

The date of the most recent update will always be shown at the top of this page. We recommend that users review this page regularly.